Interim Updates
 

On a periodic basis OSI Software releases interim updates to TrustWise. Interim updates are changes to TrustWise 4.0 prior to the release of TrustWise 5.0. If you are a registered user of TrustWise 4.0 you may receive these interim updates free of charge via the Internet, or via US Mail for the cost of shipping and handling. OSI Software reserves the rights to alter or discontinue this free update offer at any time.

OSI Software reserves the rights to alter or discontinue this free update offer at any time.

  Instructions for Downloading OSI Software Updates via the Internet
   

1. Visit our site at www.osisoftware.com on the Web.

2. Find the 'Support' link and click on it.

3. Find the 'Updates & Patches' link and click on it.

4. Choose the corresponding product download you require.

5. Fill out the form on the screen, and click the "submit" button.

6. Choose the location to save the update.

7. Once the file has downloaded click on it to automatically update your version of TrustWise.

60 Day Money Back Guarantee
 

OSI Software is covered by a 60 day money back guarantee. If you are not satisfied with OSI Software for any reason simply return the software, postage paid, according to the following return instructions for a full refund (excluding shipping and handling).

To return TrustWise:

   

1. Call 801-495-3100 to obtain a Return Authorization Number (RMA).

2. Package the software appropriately to protect it during shipping. The software must be received in its original condition to qualify for a full refund.

3. Write the RMA number on the outside of the package.

  Mail the Software postage paid to:
   

OSI Software
9460 South Union Square
Suite 249
Sandy, UT 84070

  Please allow 3 to 4 weeks for your credit to be processed.